Effective Date: 2024/10/10

At Mynix Gemologist Equipment and Tools Shop, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when using our website, such as when you:

• Place an order
• Subscribe to our newsletter
• Contact us for inquiries or support

The personal information we collect may include:

• Name
• Email address
• Shipping and billing addresses
• Payment information
• Phone number

We also collect non-personal information automatically when you visit our site, such as:

• IP address
• Browser type and version
• Pages visited
• Time spent on each page

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Provide customer support
• Improve our website, products, and services
• Send you marketing communications, offers, and promotions (only if you have opted-in)
• Prevent fraud and ensure the security of our website

3. Sharing of Information

We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your data with trusted third-party service providers for the following purposes:

• Payment processing
• Shipping and delivery
• Email marketing and communication services
• Analytics to improve our website’s performance

These service providers are obligated to protect your information and use it only for the purposes for which it was shared.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences and understand how visitors interact with our site. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes secure servers, encryption, and regularly updated security protocols. However, no online transmission of data is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

You have the following rights regarding your personal data:

• Access: You can request a copy of the personal information we have collected about you.
• Correction: You can request that we correct any inaccuracies in your information.
• Deletion: You can request that we delete your personal data, subject to legal obligations.
• Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in the email or contacting us directly.

7. Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from your child, please contact us so we can delete it.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us at:

Email: [email protected]
Phone: 077 884 3815                  Address: 40/17, Isnapulla Garden, Dharga Town, Aluthgama, Sri Lanka