FAQ

Customer Inquiries

Find answers to common questions about our products, services, and shipping. We're here to provide clarity and support.

All our products come with a one-year warranty covering manufacturing defects and performance issues.

Yes, we accept returns or exchanges within 30 days of purchase, provided the product is in its original condition.

Deshani Silva

Rathnapura

"The precision and quality of the tools I purchased transformed my work. Their equipment is a game-changer for any gemologist!"

Aruna Perera

Kegalle

"I’ve tried many suppliers, but none match the exceptional service and reliability of this shop. Highly recommended for all gemology needs!"

Samantha Bandara

Balangoda

"The selection is impressive, and the staff is knowledgeable. I found exactly what I needed, and the quality exceeded my expectations!"